Alorica
Alorica provides tech-enabled customer experiences at scale for the world’s biggest brands, backed by 25 years of industry-leading expertise to move companies forward. We help brands—of all sizes, styles & strategies—take their business to the next level! With locations in 19 countries around the world and work-at-home opportunities, you don't have to go far to be part of our team.
Address: Alorica Tucson East - 1650 S Research Loop, Alorica Tucson West - 2929 E Corona Road.
Phone: 520-731-5800
Looking for more than just another job? At Alorica, we’re hiring Customer Service
Representatives starting at $17/hr for English and up to $18/hr for bilingual Spanish speakers—plus a $1000 hiring bonus!
We’re the largest certified minority-owned BPO, supporting the world’s biggest brands
and making lives better—one interaction at a time.
Enjoy full benefits, tuition reimbursement, career growth, and your choice of daily or
weekly pay.
Visit Alorica.com/careers to apply today.
Alorica is an equal opportunity employer. Restrictions apply.
Hiring for:
Customer Support Representatives (Includes A $1000 New Hire Bonus!)
Job Summary
As part of Team Alorica, you'll help our clients by addressing their customers' concerns, providing support, and resolving issues.
Responsibilities
- Assist customers with issues and concerns they are experiencing during the use of the product and/or service
- Document call-related information for auditing and reporting purposes
- Maintain and update customer information as necessary
- Upsell current customers on new or enhanced services